Returns

We're sorry to hear that you are looking to return an item! Before starting the return process, please give us a call (1.877.464.8592) or email us (orders@siqmountain.com) and let's see if there is another way we can make this right. 

General Return Policy

  • To start the return process, please contact us at orders@siqmountain.com
  • Items that are new, unused, and unwashed (if applicable) can be returned within 30 days of the purchase with an original receipt.
  • Original shipping fees will not be refunded. Return shipping fees are the responsibility of the person returning the item(s).
  • Credit for returned items will be applied to the method that was used to make the original purchase. For credit cards, it can take upwards of 14 business days for the return to posted to the credit card.
  • See below for product specific return policies.

SiQRockerTM - Return Policy

We provide a 30-day money back guarantee for the SiQRockerTM. If you are not satisfied for any reason within the first 30 days of purchasing a SiQRockerTM, let us know and we will sort you out.

Onewheel - Return Policy

All Onewheel items are final sale. Don't worry though, you won't want to return these!